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Knowledge base/Payments & invoices

Payments & invoices

How you pay and what it costs: topping up through iDEAL, direct debit, the € 0.29 service fee per session and the monthly invoice. And what to do when a payment or direct debit fails.

Topics

Payment methodsiDEAL, direct debit and managing your payment method.5Costs, service and transaction feesWhat makes up the price of a session and when you pay.6Invoices and receiptsDownloading invoices and receipts, monthly overviews and invoice details.5Payment problemsFailed payments, reversed debits and an outstanding balance.5

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