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Knowledge base/Payments & invoices/Costs, service and transaction fees

Costs, service and transaction fees

A parking session is the municipal parking rate plus SimplePark's fees. Exactly what you pay, when it is charged and what an aborted session costs.

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What makes up the cost of a parking sessionA session costs the municipal parking fee plus a € 0.29 service fee for SimplePark, and a transaction fee per payment. With a worked example.Transaction fee per paymentEvery successful top-up or direct debit carries a € 0.29 transaction fee, whatever the amount. Why the fee exists and how to keep it down.The SimplePark service feeThe service fee is € 0.29 per session, fixed and independent of duration. What you get for it, when you do not pay it and how it compares to a plan.When is the money takenWith credit the cost comes off your balance the moment your session stops. With direct debit around the end of the month, or earlier at the threshold.Cost of an aborted parking sessionStopped right after starting, lost connection or app crashed: what you pay when a session does not go as intended, and when we can help.Price changesParking rates are set by the municipality and usually change on 1 January. We only change our service and transaction fees with advance notice.

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