Sign-in and security
Changing or resetting your password, what to do when signing in fails, how to sign out on a device and how to recognise fraud in SimplePark's name.
Articles
Changing your passwordYou change your password under Profile › Security, with your current password. What makes a good password and what applies with Google or Apple.Forgot passwordLost your password? You set a new one with your phone number and a 6-digit SMS code. No email and no reset link are involved.Cannot log inLogin failed, an account through Google or Apple, or an app that hangs: why logging in goes wrong and what to do in each situation.Logging outYou log out at the bottom of your profile with Log out. When it is wise, what happens to a running action and what to do if your phone is gone.Recognising fraud and fake messagesFraud in the name of parking apps runs on emails and texts about a failed payment or a fine. What we do and do not send, and how to spot a fake message.