Personal details
Changing your email address, phone number, name and address, setting your language and viewing or downloading your data.
Articles
Changing your email addressYou change your email address under Profile › Account and confirm it with a 6-digit code. What we use it for and what to do if the code does not arrive.Changing your phone numberYour phone number is your login name. Change it under Profile › Account and confirm with the 6-digit SMS code sent to your new number.Changing your name and addressYour name and your address both sit under Profile › Account. How to change them, why we ask for your address and what ends up on your invoice.Language of the app and the websiteThe app is in Dutch and English and follows your phone. On the website you pick with the NL/EN switch. And this is how our emails work.Viewing or requesting your dataMost of it you see in the app. You request a full copy under Profile › Privacy › Request your data; it arrives by email within a week.